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Small Business Coaching: Revive Your Profits, Revitalise Your Perspectives, Reinvigorate Your People

Do your pricing strategies maximize your profits?

Lisa Murray - Wednesday, March 04, 2009

Maybe you’ve never considered how your pricing strategies can maximize your profits.  This is the first of a series of blog posts on using pricing strategically to maximize your marketing results. 

So, we’ll start with some basics – here’s seven pricing options you can consider when initially setting your prices.

 1. Competitive pricing – where you study competitors pricing and align your pricing around your competitors price, depending on how you position your products and services.

2. Cost plus mark-up – Instead of considering competitive pricing, review your own cost structures – if you are more efficient than a competitor you may be able to price lower and offer products of similar quality, or you may be able to enjoy higher profit margins! Be careful to ensure that your pricing is in line with customer expectations or you may not find yourself in a competitive position.

3. Loss Leader – a common marketing strategy where a desirable item is sold at or below cost to attract new / more customers. Combine with an up-selling or cross-selling strategy to achieve profits short term.

4. Overstock pricing – Excess inventory can be sold at a strong discount to avoid storing or discarding it. Useful when you need to minimize losses. Inventory management is a higher priority than profit if you are using this strategy. Overstocks can also be used as a loss leader.

5. Bundling and quantity discounts - Reward customers for bulk purchases by offering quantity discounts or bundling complementary products. Bundle overstocks with popular items to avoid overstock sales. Bundle a new product with established products to build awareness. This is a great value-add strategy.

6. Membership, loyalty programs or trade discounting – Knowing what an A+ customer looks like for your business can help you segment and attract business from profitable customer segments by offering special prices. You can use selective discounting, percentage off savings or other rewards to keep these clients loyal.

7. Versioning – This strategy is very useful for services and technical products. The same basic product or service is sold in a number of versions. This is where you see free trials or basic versions available very cheaply. Consider adding upgrades, additional services or risk management type products (eg warranties, insurance etc) to your base product.

There are many more pricing options to consider, however these are good basics to consider when deciding how to price your products and services. Next post we’ll consider how to maximize pricing during a recession.

What is your biggest challenge around pricing as a small business owner? Share it in the comments section below. If you need to share more than just a comment, call the Revitalization Experts!

Are you charging too much?

Lisa Murray - Friday, February 27, 2009

How do you know if your prices are right?  What are the signals that you are charging too much? Ask yourself these 5 quick questions:

+ What feedback have clients and prospects given on my pricing lately? (Were they overwhelmed by the great value offered, or were they arguing over the bill?)
+ What is the value I am delivering compared to competitors? Where is my pricing compared to competitors?
+ How do I want to position my products or services? As really amazing value for money or at the higher end?
+ If clients are asking for discounts, have I negotiated on what I'm offering them, rather than on my profit margin or prices?
+ If you are changing your pricing consider: What will be the impact on sales volume? What will be the impact on profit?

What is your biggest challenge as a small business owner? Share it in the comments section below. If you need to share more than just a comment, call the Resuscitation Experts!

Can I help you? ...be a little more optimistic?

Lisa Murray - Monday, February 09, 2009

Image:  Flickr - Joyful Reverie - under Creative Commons licence

It is said that the eyes are the window to the soul.  Have you really looked at the people around you lately?  Is there anyone that needs your support and encouragement?

One of the most amazing ways to cultivate optimism and hope in your own life is to lend a helping hand to someone else.


    Do you remember the last time someone offered to help you out… gave you some kind words…unexpectedly made a connection for you…?  How did it make you feel?  And, how much pleasure do you get from being able to help others?  

    Aren’t all of those feelings worth way more than spending your time worrying about money, the economy and what's 'wrong' with the world? 

    You can change how you feel daily just by being willing to care, being willing to risk that the person may reject your help, being willing to really look at how others around you are coping…  All of us have special gifts and talents – now is the time to share them!

    Our kindnesses often return to us in unexpected ways - spend your time looking for what you can give, rather than what you can get. You'll receive much more than you expect! 

Stretched beyond breaking point?

Lisa Murray - Thursday, February 05, 2009


As the economy grinds to a halt, more small business owners are starting to feel stretched - for cashflow, for goodwill, for sanity.  The first step away from stress and feeling over-stretched is to consolidate with your support team.  

What's that I hear?  You don't have one? Business owners often have a sense that they have to shoulder their burdens alone. Often our needs come last - after clients, staff, suppliers, the bank manager and our friends and families.

Many of us have grown up in times when it has been seen to be a good thing to be independent (and it is!), but often we have misidentified this independence with never, ever asking for help, no matter how bad things are.  Just like the economy, that approach just doesn’t work anymore!

Just before Christmas I had lunch with my dearest girlfriends – we’re moving towards 25 years of friendship – but still, we often forget to ask each other for help.  

We hadn’t seen each other for months and there were lots of big discussions on the table.  At the end of that lunch we made a promise to each other to pick up the phone and ask for support when we need it – not to wait until our busy lives allow a small window of opportunity for a catchup!

Sometimes it is these small but incredibly life-affirming commitments that give a greater sense of empowerment.  What could you do if you knew your support net was available any time?  So, create and maintain a support network of likeminded people.  There is strength in numbers!  You are no longer the weakest link!


Are your economic fears imprisoning you?

Lisa Murray - Monday, February 02, 2009

What is keeping you awake at night?  

    Consider the one biggest fear you have right now.  Work out a simple plan of action that you will undertake should your fear or worst case scenario come true.  Write your plan down and put it away.  Then stop worrying.  Many people focus on weight-loss diets – in my experience a negativity diet will deliver you better quality of life much faster!!

    Your empowerment is right here, in this moment.  It is not in the future.  You cannot live in the future, so focus on now.  Is there anything you can do right now to alleviate the potential for your fear to come true?  If so, get to work!!

    Early in 2009 I set aside one day to write my business plan for the year.  I made it practical, realistic and I tailored it to the market conditions ahead.  By writing this plan out, many of the ‘irrational’ fears I’d been carrying around in my head simply disappeared. I could see where the opportunities were for my business.  I could see what to focus my attention and energy on.  I could see how to best help my clients.  

    Interestingly, more opportunities have arrived for my business in the last month than for the last six months combined!  If you want to thrive in the current environment, you must consolidate your time, energy and resources with clarity and focus.  

    The average Australian spends 2012 hours a year at work. If you’re focused on self-empowerment, you can make that time more meaningful and productive than ever before.  What or who can you build up? Where can you make the biggest difference?

Cutting Expenses? Why Marketing Should NEVER Be Cut!

Lisa Murray - Friday, January 02, 2009

There is extensive research which proves that continuing to invest in marketing and advertising during a recession will make your company more profitable and your customers more likely to choose you!

    + Between 1980 and 1985, McGraw-Hill Research analyzed 600 US companies who were focused on business to business sales. The firms that “maintained or increased their advertising expenditures” during the 1981-1982 recession averaged “significantly higher sales growth” both during the recession and for the following three years. Those which were considered 'aggressive' advertisers averaged a 256% increase in sales in 1985 over those who reduced their advertising!

    + Another US research company, Meldrum & Fewsmith concluded that not only is aggressive advertising the key to higher revenues during a recession, but higher profits as well!

    + The US Strategic Planning Institute has research which proves there is a positive correlation between increased awareness and increased purchase preference.
Convinced yet? Time to focus your attention on marketing!  If you need to brainstorm or finetune your marketing strategy for 2009 call the Revive Marketing Experts!


What is your most pressing small business challenge?

Lisa Murray - Tuesday, December 09, 2008

Recently I saw an online survey of small business owners which indicated that around 60% saw their most challenging issue as finding new clients and getting sales.  Another 25% were most concerned about finding the time to do everything.

Coincidentally one of my clients has just formed an innovative online/offline networking initiative which is primarily focused on helping business people with lead generation and marketing.  You can join the online group for free (make sure you put up your business profile!!) and there will be fun networking events held locally (Brisbane, Gold Coast and Sunshine Coast) from early 2009.

I was surprised that the research did not show more emphasis on getting the business model or strategy right, as often developing the right strategy is what generates sales with ease!!

I'm interested in what you think about this - if you are a Brisbane small business owner, go check out my Brisbane Business Networking profile and place your vote!

If you'd like to sign-up to join the networking group, you can do so for free here!
     

Does your business need a boost?

Lisa Murray - Monday, November 03, 2008

Want to know how to put some firepower into your business?
    + Got strategies for unleashing the talent in your business?
    + Interested in proven promotional channels?
    + Need ideas on accelerating your business potential?
    + Want cashflow strategies now?
    + Looking for insights from other successful business owners?
Attend the Business Performance Forum.  Only $97 per person (and you can bring a friend for FREE if you use the promotional code DCNET10! )

I'll be sharing the stage with a range of amazing entrepreneurs and business experts.  Tuesday November 25 in Brisbane.  BOOK NOW!  We guarantee you'll be sorry if you miss it!




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