What would it take for your business to become phenomenal?

Print RSS

Small Business Revitalization Blog

Small Business Coaching: Revive Your Profits, Revitalise Your Perspectives, Reinvigorate Your People

Relevance, Randomness and Being Right in Business

Lisa Murray - Tuesday, January 31, 2012

Have you noticed how most people are obsessed with getting business ‘right’ – as if there is only one right answer and once they find it they will have the perfect business for the next hundred million years?

What if, instead of getting business right, we start looking at what is relevant and what random brilliance we could create which would contribute to creating something greater than we have ever generated before? Could that be more fun than having to be the control freak from hell to make it all perfect?

One of my favourite tools is having everything be ‘out of control’… so that I can create from the random chaos of everything that is shifting and changing around me rather than the fixed and limited structures that people like to describe business as (you know... like the strategic plan, the business plan, the swot analysis, the competitive advantages, and all the other buzzwords…. yeah yeah yeah… is that just one big yawn for you??)

What if it could be more like shaking a kaleidoscope and creating a new pattern of possibilities every ten seconds…? ‘Oh this looks fun, what could that look like if I institute it into my business?’ rather than ‘Here is a structure that everyone uses and it has been proven to work for them so I know it will work for me…’  Which one of these makes you feel lighter? Which one makes you feel like you’d rather die??  What if business is truly fun and there can be a lightness with it that allows for infinite and playful creation?  

When I operate from the energy that I will put into place only what is relevant to the impact I desire to have on the world, it makes it easy to come up with randomly brilliant and adventurous ideas at astonishing speed... and the implementation is ease and joy too.  When I do it all by the MBA textbook (of which I have a few!!) there is a heaviness which soon translates into boredom and a lot of unfinished projects… oops!  Cute… not so bright!

Is any of this making sense to you?  What if your true state of being in business is a combination of relevance and randomness, rather than someone else’s idea of rightness?  

What if you were to Houdini yourself out of the definition and limitation of what business ‘should’ be? What could you create as your business?? And how much fun could you have?

(Image:  Pinterest)

Do Less. Raise The Bar.

Lisa Murray - Sunday, May 29, 2011


When in need of inspiration, I often randomly open books.  Today two ideas arrived within seconds of each other.  Seth Godin suggests we need to Raise The Bar – as that is where great progress occurs.  Jason Fried from Rework is adamant we need to Do Less.

Putting these two ideas together sounds incongruous, until we see that in doing less, we create the space for seeing where exactly we should raise the bar (and how high!) if we really want to create profitable change in our business.

When I look at my project list for my businesses, I can see the two or three projects that totally raise the bar.  That make everything else I do look, well, not so important.  I can see the 30 or so projects that would be nice to do, if I had the time, resources or inclination… and I can see the 10 projects that need to be taken off the list right now because I already know that they won’t deliver the world-changing impact I require when I invest my full energy into a project!

What could you do less of that would allow you to have more impact? 
You don’t need to spread yourself thinner, you just need to make the hard choices that allow you to be phenomenal!  We get caught up in being nice and saying yes when really we mean no.  What if you saying no gives that opportunity to someone else who does have the energy to invest – would that allow them to raise the bar in their own unique way?  Could the world be a better place for that?

This is one simple tool for looking at everything you have in front of you and seeing what is truly important.  What will make the biggest difference?  What raises the bar and makes your business more enticing and more enchanting for the people you serve?  Choose that one thing.  And do it with everything you’ve got!  

Less is More.  LEAP forward, don’t crawl!

Overcome Procrastination - Harness The BIG Idea!

Lisa Murray - Thursday, March 17, 2011


This week I’ve been hot on the trail of creating #TopSecretProject
(soon to be revealed!!) with two colleagues who share some common frustrations around networking, workshops and business!  It’s been fascinating seeing just how much action is being taken since we came up with the ‘BIG Idea’ in just 3 hours on Tuesday!

Do you find you take way more action when you have a big, inspiring idea that you want to create?  When was the last time you chose to follow your instincts and create an awesome idea that really had your attention?

As small business owners, it’s all too easy to get caught up in the daily doo-doo, procrastinating on all the stuff we 'should do',  rather than asking:
  • What would be a game-changer here? 
  • What would boost my business beyond what I can imagine?
  • What would give my clients massive results? 
  • What one strategy could move my business into the stratosphere?
Instead we play small.  Get stuck in doing the little things that make us feel like we are moving forward, but which are so slow and so incremental that nothing amazing ever really shows up!  Is this enough for you and your business?  Do you really want to creep slowly forward or would you be willing to leap tall buildings with a single step?

So, what would it take to implement a BIG Idea in your business today?
1.   Gather a small team of people who are willing to have massive change show up with ease.
2.   Discuss the resources, talents and abilities available, the common challenges and what you’d like to see instead.
3.   Come up with a BIG Idea that has the capacity to be a game-changer for your business and your customers.
4.   Take massive action very quickly.  What can you get ready within a week?  How soon can you launch?
5.   Ensure you create a support plan for leveraging the game-changer over the long term.  Know why you are instituting your BIG Idea, what you hope to achieve and what happens after the launch.

If you are tired of being the only motivating force in your business, play with a different model!  Find people with similar values who are willing to contribute to the possibilities of a BIG Idea.  And act quickly.  Work out if the idea has legs and start running!!

You can do this with an internal team or as a strategic alliance.  I am working with two other business people whose values match mine.  We are geographically dispersed but have kept the momentum going daily via Facebook, Twitter, Skype, and Dropbox (great for file-sharing!). 

Share your experiences below in the comments section...
have you ever used a BIG Idea to get yourself moving?  Would you like to but something is stopping you?  What support do you need to give your business a boom?

Image courtesy Flickr user Gene Hunt, via CC

The Secret to Keeping Your 2011 New Year Resolutions

Lisa Murray - Monday, January 10, 2011



It is January 10 already and business owners everywhere are getting back to work and hoping that 2011 will be way more profitable and generative than 2010!!  Most of us have made the odd New Year resolution or ten for our businesses and are now wondering what it’s going to take for it all to fall into place with ease!

The single biggest mistake I see people make when setting targets is to make a decision that there is only one acceptable outcome.  What if there were hundreds of fantastic possibilities that you just haven’t become aware of yet?  Would you be willing to have any of those instead of, or as well as what you have in mind?

When I make a target (New Year or otherwise!) I set it with the intention that I’m willing to have something much greater, something I haven’t thought of yet or something that will lead my business into places that set me up for an even more phenomenal future, despite what may sometimes look like ‘failure’ on the surface!

When I worked in corporate, so much importance was vested in the strategic plan. How much of that is a traditional point of view we have bought as real when maybe the current truth about success in business is something else?  Strategic planning has been around for a long time and comes from a time when the world moved at one zillionth of the speed it does now.  If we stick to our plan, then we fail to factor in all of the new choices and possibilities that are always coming our way!

In my experience, it is much more effective to get your projects up and running as quickly and cost-efficiently as possible so that you can see clearly what needs to change!  The most successful people and businesses are not caught up in doing exactly what they said they would in their plan – they are focused on regular reassessment, realignment and adjustment so that they can attain the best results possible given all of the possibilities.

January is a time to put lots of energy into getting everything you can set up, for setting a solid foundation for what you desire to have in your business in 2011, and most importantly for working out quickly what strategies are going to deliver your vision with ease and what ideas need a tiny tweak or a total reinvention!!

Think of your business like surfing… you paddle out, you choose a wave, you paddle like crazy… you catch the wave (or not!), ride it until it stops flowing for you and then do the same again… and each time the wave is different, the conditions are different, you create new possibilities and have different choices.  Time to lose the blinkers!! 

If you fall down, you get up, have a look at what happened, develop a new balance and have another go, all the while looking out for the next great wave rather than lamenting the one you missed… that’s what distinguishes successful businesses from failures!!  What would it take for you to catch a whole lot of waves this month?

This simple strategy is the first step in ‘keeping’ your New Year resolutions!  What are the infinite possibilities of 2011 being so much more than your New Year resolutions and your plans?  What abundant surprises would you be willing to receive and enjoy in your life and your business this year?


Creative Empire Building

Lisa Murray - Tuesday, June 15, 2010
Have you ever wondered how Richard Branson built his empire from nothing?  What’s certain is that when he was 19 and larking about with his student newspaper he didn’t sit down and write out a business plan that included owning a couple of airlines, a space program, an island paradise and a financial institution or two!  

At 19 Branson was just like most small business owners… thinking really creatively about where  income could come from so he could pay the bills.  So what changed?  Those who dare to think big with their businesses are adept at taking the next step…

What’s different about their next step is that it is the step beyond what they can see clearly now.  Leaders who live large are willing to take steps into the unknown.  If you want to live a life larger than any movie star or business guru, this is the first and only step you need to take… and you’ll need to take a lot of them!!

So what’s the use of a business plan or strategic plan if stepping beyond the obvious is all that’s required?  Well, this morning I woke up at 4am (sleepless in Brisbane) dreaming intricate details of the products I’m creating for BlissTribe.  

Over the weekend we had done some creative brainstorming on BlissTribe and this had clearly carried over into my subconscious.   Last night those plans showed me the next steps beyond my waking imagination…that’s why I create plans!! I use plans to dream and to create… to develop my ideas beyond what I can see now… to catch glimpses of what else is possible and to discover what those ‘next steps’ could look like.  

Does this make planning sound just a little more interesting and appealing to you?  If you want to accelerate your business with ease… the Revive Business Coaching Planning Playshop on 21 June could be just the catalyst you require!



Rework Your Business Strategies

Lisa Murray - Tuesday, June 08, 2010


If you are tired of throwing out your strategies time after time (or you need to throw out the ones you've got and revitalise your business!), the phenomenally useful book “Rework”, written by the founders of 37Signals, offers some of the best advice on business strategy I have seen in a long time…  consider these five little gems (and there's more Rework inspiration at www.onstartups.com) :

“Great businesses have a point of view, not just a product or service.”  If you ever wondered where to find your twenty of so points of difference to your competitors, this is a fantastic place to start!

“You have the most information when you’re doing something, not before you've done it.”  The best way to answer your strategy questions is to put your toe in the water and get real customer feedback.  Don’t just imagine… test and measure!!

“Saying yes when you should say no leaves no bandwidth available for the great rather than the merely good.”  What’s NOT in your strategic plan matters more than what is in some ways!!

“The longer it takes to develop, the less likely it is to launch.”  Quick wins… quick wins… quick wins are the key to getting traction and profits quickly. I launched a product for BlissTribe before I had a website… I was testing the BlissTribe concept and playing with ideas… now I know it has great legs and is worth putting lots of time into!!

“A business without a path to profit is a hobby.”  This is my favourite… I see this happening every day with new businesses… the funny thing is an hour or two spent on developing your business model (ie the plan of where your profits come from) will solve it!!

If you want some different perspectives on Accelerating Your Business strategically, the next Revive Playshop is for you.  21 June 2010 in Brisbane, Australia – miss it and you’ll miss out on insights that will make your business more profitable than you can imagine!!

There's more Rework inspiration at www.onstartups.com too - what's your best strategic business advice?  Share it below...

Common Small Business Pricing Mistakes

Lisa Murray - Thursday, April 08, 2010
New business owners often get stuck when it comes to setting pricing. Pricing is determined by factors such as positioning, competition, market demand and, surprisingly, how you value yourself and the services and products that you offer!

Have you ever found yourself pricing a product or service in your business based on what you would pay in your current financial circumstances?  Did you stop to think about whether your personal perspectives are in any way a good match for your ideal customer?

Pricing is a choice.  But rarely do business owners exercise that choice with awareness of the potentials created by different price points.  Let’s consider a brief case study…

Erin is a natural health practitioner who specializes in a couple of healing modalities.  She is making $60 an hour and sees clients for 20 hours a week on average.  This equates to $1200 a week – not quite enough to put her into GST territory, but getting close.  By the time you take out taxes and costs of running the business (eg marketing, hiring space, training etc), Erin brings home closer to $30 a session - $600 a week is not a lot to live on!

So, let’s have a look at the common small business traps Erin has fallen into: She is doing what she loves and is great at, but is not reaping the financial rewards – she needs to charge what she is worth.
  • She is swapping time for hours – there is no leverage in her business – if she doesn’t work, nor does the business
  • She has not differentiated her service sufficiently so that clients will pay a premium.
  • She doesn’t believe people will pay more than she is charging – but she hasn’t tested a higher pricepoint.
  • She doesn’t like asking for money for helping people - her beliefs are in conflict with her purse!
Have you ever fallen into any of these traps?  What choices did you make to improve your financial position?  Share your story below – just click the Comment link.

Need inspiration for making more money in your business?  Book your place for the April 19 2010 Playshop:  ‘Show Me The Money’ – you’ll discover more about money and your business than you thought possible!!

Is Vision or Pricing Strategy Most Important?

Lisa Murray - Monday, March 29, 2010

(Kirsiri - a Passion Fest highliight!)

Are you better off having a strong vision and not so strong implementation, or a weaker vision and phenomenal implementation?  For business owners this question can mean the difference between success and failure.  Here’s a small case study that demonstrates exactly what the risks are…

I went to a local Passion Tasting Festival on the weekend.  The idea of the festival was engaging.  The publicity on the festival was great.  The website was fabulous. The vision sounded intriguing.  But…it was a complete fizzer

The first warning sign was it cost me $100 a head to get in the door!  Quite a daunting price, but I was primarily going as research for a new venture.  When we arrived, we could see about 10 tents on a sports field – I could feel that $100 disappearing before my eyes.  Once inside, we discovered that there truly was little to see besides a few market stalls, the occasional performance (an excellent tribal dance by Kitsiri!) and almost nothing new to discover when it comes to living your passion.  What’s more, there were only about 10 other paying customers there…

So, what went wrong?  Strong vision… but in a nutshell the pricing strategy was a failure!   When you set pricing for anything, there are a few things to consider if you want to be successful…

* What is your end goal?  Often there will be a trade-off between volume of transactions and gross profit – work out which one is most important to your business.

* What creates value for your customers?  In this case, their stallholders required a high volume of traffic and festival visitors required a high volume of interesting things to see and do… both missed out!!

* If what you are doing isn’t working – change something!!  It must have been clear some weeks ago that ticket sales were virtually nil.  Instead of slugging it out and failing, what could have happened if the organizers were willing to sell tickets for $10 each?  At least a few hundred people would have turned up… and stall holders and presenters would have been happy – a starting point for future events… I heard they were actually turning people away at the gate who didn’t want to pay the premium gate price of $125 a ticket!!

The lessons?  Less rhetoric, more understanding of your customers.  Less greed, more flexibility in your business model.  Business really is that simple!!

Want to know more about pricing and how it can make your vision rock?  Check out this month’s Playshop – it’s all about money!!



Simple Rules for Business Prosperity

Lisa Murray - Tuesday, February 02, 2010
I was talking with a business coaching client recently about what they had learned during the GFC.  One of the key things they are changing in their business is the way they look at debt – instead of pulling every cent out of the business and investing it personally, they are now considering ways to reinvest their profits into the business so that they need never worry about another financial crisis again.

This conversation reminded me of some uncommon but simple rules for business prosperity that I learned from Access Consciousness… what would change in your business and your life if you did these three simple things?

1.    Save 10%
If you put 10% of every dollar that comes into your life away and never touch it. Within a year, your whole financial situation will change. When you save the 10%, you finally realize that you have money!

2.    Ask Questions:
With everything you buy, ask: “If I buy you, will you make me money?” If you ask that, every molecule in the universe will support you in making money.

3.    Willingness to Receive
Many business owners are very independent and not in the habit of being willing to receive…  What would it take for you to be aware of where you cut off the energy of receiving because of your point of view, your judgments or your unawareness of the possibilities that could occur if you are willing to ask more questions?

If money weren’t the issue, what would you choose?

How can your business become more rewarding?

Lisa Murray - Friday, May 22, 2009
      

Have you ever noticed how many people talk about business as being hard work, boring or too difficult?  Have you ever wondered what else was possible? 

Most people think business must be done in a ‘traditional’ way, where it is all very heavy and responsible.  What if you could function from a space where your business was joyful, creative and amazing – everyday? 
When I started my businesses I only had two criteria:  that I could make insane amounts of money and that I could have a really good time doing things I love…  Yes, it is possible, and here is one of my favourite ideas for creating a phenomenal business that works for you.

Have you decided that you are the business?  When a small business first starts, it is common to see the business owner being everything to everybody and suffering under the strain and stress!  Often this is a result of being under-capitalized or thinking that you ‘should’ be in control of everything.  So, what if you were willing to allow support to arrive from anywhere?  What if you choose to focus on your strengths?  Would you be a lot more productive?

Is it time for you to get creative in the ways that you attract support for your business.  Consider:  delegating, outsourcing, contra arrangements, networking, mastermind groups, coaches, mentors and most of all generating opportunities by being willing to ask “What else is possible?”…  

Rewarding synergies are created when we are willing to ask for help.  Even the Lone Ranger had Tonto!  What would it take to make your business phenomenally joyful?


Share |